What if I cannot access the online returns form? March 06, 2022 08:15 Updated Please reach out to us with your return request by submitting a ticket here. Related articles Where can I find my online returns form? How are refunds calculated when coupons are used? How do I make a return/ exchange for my online order? How long is the refund process for my online order? Which items are not eligible under the 7 days returns policy?