Can I exchange or return an opened software? February 12, 2022 11:07 Updated All opened software are non-exchangeable or returnable (eg: Office Suite, Anti-Virus, Games and etc). Related articles Which items are not eligible under the 7 days returns policy? What is Challenger's Return policy? Can I proceed with an exchange with the missing contents? When can I receive my Digital Download products? What is the warranty period of my product?