All Valore products include a one-year warranty, with a three-year warranty available exclusively for selected items. Products eligible for the three-year coverage will have this clearly indicated on both the product packaging and the purchase receipt.
Please note that accessories included with Valore products are covered by a 90-day warranty.
Terms & Conditions
Coverage: The warranty covers manufacturing defects but excludes damage caused by wear and tear, misuse, or improper handling contrary to the product manual.
In-Store Claims (Challenger Singapore): For Valore products purchased from Challenger Singapore, customers can visit any Challenger retail store to seek a warranty claim. Please note that replacements are subject to product stock availability at the store.
Summary of Warranty Periods
| Product Type | Warranty Duration |
|---|---|
| Standard Valore Products | 1 Year |
| Selected Valore Products | 3 Years (Clearly indicated on product packaging and receipt) |
| Included Accessories | 90 Days |
To view the complete terms, please click here. You may also find answers to common inquiries in our FAQ section.