Standard Shipping

Can I have my online order delivered at a specific timing?
We do not provide any specific time-based delivery at the moment.  Our orders are delivered between Monday to Friday, 10 am to 2 pm and 2 pm to 7 pm. On...
Mon, 22 Nov, 2021 at 10:54 AM
Can you tell me more about Standard Shipping?
Orders are consolidated from Challenger outlets or directly from our vendors to our sorting hub. Items are carefully inspected before dispatching to our ...
Mon, 22 Nov, 2021 at 10:55 AM
Do you provide international shipping?
International shipping is currently unavailable at the moment. Stay tuned on our Facebook page and website to be updated on the latest information!
Mon, 22 Nov, 2021 at 10:55 AM
How do I track my order status under Standard Delivery?
You no longer need to wonder where your package is or when it will arrive! Simply click on Track My Order under Account> Transactions> Personal Transa...
Mon, 22 Nov, 2021 at 10:36 AM
What are the costs and types of delivery?
Please take note that self collection is only available at Challenger Bugis Junction Flagship Store, JEM, Jurong Point, NEX, VivoCity and Tampines One until...
Mon, 22 Nov, 2021 at 10:55 AM
What happens if I miss my delivery?
If you are not available at the time of your delivery attempt, our delivery agent will try to re-deliver to you at another time. After 2 failed delivery...
Mon, 22 Nov, 2021 at 10:36 AM
What should I do if my order has yet to arrive?
You can track your order on your ACCOUNT page. Delivery You will receive an email notifying you your order has been dispatched. Self collection If...
Mon, 22 Nov, 2021 at 10:56 AM
When will my order arrive?
Orders will be shipped according to availability. Multiple transactions made within the same day or invoice may not necessarily be delivered together. For...
Mon, 22 Nov, 2021 at 10:55 AM