Membership

How do I sign up as a ValueClub member?
Sign up as a ValueClub member via our ValueClub app, on Challenger.sg or Hachi.tech. You may also visit any of our Challenger stores to seek assistance.
Tue, 8 Sep, 2020 at 2:15 PM
How much does it cost to sign up/ upgrade as a ValueClub member?
Sign up as a ValueClub member via our ValueClub app, on Challenger.sg or Hachi.tech. You may also visit any of our Challenger stores to seek assistance.   ...
Tue, 8 Sep, 2020 at 2:17 PM
I don't remember my registered ValueClub email address. What should I do?
Contact us here to retrieve, update or amend your email address. For verification purposes, please include: Full name Date of birth Email address  Regi...
Tue, 8 Sep, 2020 at 2:18 PM
What is associate membership?
*Main Member   $28, $18 and $8 membership tiers are entitled to sign up associate memberships; $28, $18 & $8 membership tier for 3, 2, 1 associate mem...
Tue, 15 Sep, 2020 at 3:05 PM
How do I sign up for a 12-month complimentary ValueClub membership as a student?
12-month complimentary ValueClub student membership is applicable for students with a valid edu.sg email address that has not been registered on ValueClub. ...
Tue, 15 Sep, 2020 at 3:08 PM
What is Student Plus Membership?
From 1 October 2019, all existing Student Membership will automatically be converted to Student Plus Membership with $100 spent within 12 months of their Co...
Tue, 22 Sep, 2020 at 12:28 PM
Why is NRIC/FIN/Passport No. being removed as the log in ID?
Personal Data Protection Commission (PDPC) has released enhanced advisory guidelines for NRIC and other National IDs on 31 August 2018. Under the updated gu...
Tue, 8 Sep, 2020 at 2:24 PM
Is ValueClub membership eligible for refund?
ValueClub administration fee is strictly non-refundable, and membership is non-transferable. ValueClub is not responsible for any damages resulting from the...
Wed, 16 Sep, 2020 at 9:43 AM
Can I transfer my ValueClub membership to family members or friends?
No. ValueClub membership is non-transferable and non-refundable.   Members who choose to share their account with other users are responsible for their ow...
Tue, 8 Sep, 2020 at 2:26 PM
How are the savings calculated?
ValueClub member savings includes the price difference on any product, service, promotion & free gift that a member enjoys compare to a non-member’s reg...
Tue, 8 Sep, 2020 at 2:26 PM