Warranty

How do I claim warranty for defective products that have been purchased more than 7 days?
Please contact the *service centre of the respective manufacturers to seek assistance on warranty claims for any defective product(s).   Service...
Tue, 10 Aug, 2021 at 12:52 PM
How long is the warranty for PLG products?
All PLG products come with 90 days warranty; the 1-year warranty is only for selected products. This limited warranty covers any defects in material or work...
Fri, 30 Oct, 2020 at 3:34 PM
How long is the warranty for Valore products?
All Valore products come with a 1-year warranty; 3 years warranty is only for selected Valore products. The indication of the 3 years warranty will be r...
Tue, 8 Sep, 2020 at 12:47 PM
How long is the warranty for ValueClub Exclusives products?
All ValueClub Exclusives products come with a 1-year warranty. Warranty does not cover wear and tear, and damages arose from misuse or use not in accordance...
Tue, 8 Sep, 2020 at 12:44 PM
What are the extended warranty plans available?
All extended warranties such as AppleCare, AppleCare+ and Star Shield does not come as a physical product.  Apple products AppleCare is automaticall...
Mon, 22 Nov, 2021 at 10:28 AM
What is the refund policy for extended warranty?
Any purchase of extended warranty plans cannot be cancelled/ refunded because they are non-refundable as they are auto-registered to the respective warranty...
Mon, 22 Nov, 2021 at 10:29 AM
What is the warranty period for demo sets?
The warranty information varies for every demo set.  Please refer to the individual product listing for more information regarding its warranty informa...
Mon, 22 Nov, 2021 at 10:29 AM
What is the warranty period of my product?
The warranty period differs for all products sold in Challenger. Please refer to the individual product description or brand websites to know more about the...
Mon, 18 Jan, 2021 at 6:03 PM
When does the warranty period start?
Warranty starts from the date of purchase as stated on the invoice. This includes the purchase of pre-orders & AppleCare+.
Fri, 30 Oct, 2020 at 4:08 PM
Where are Star Shield repair centres located?
Star Shield repair centres @ Challenger Stores: Ang Mo Kio Hub 53 Ang Mo Kio Ave 3, #02-10 to 14, Singapore 569933 Opening Hours: 1:00 pm – 9:00 pm ...
Mon, 22 Nov, 2021 at 10:29 AM