Warranties & Returns

Warranty

• How do I claim warranty for defective products that have been purchased more than 7 days?
• How long is the warranty for PLG products?
• How long is the warranty for Valore products?
• What is the warranty period of my product?

Return & Exchange Policy

• Can I exchange or return an opened software?
• Can I proceed with an exchange with the missing contents?
• I've purchased software which encountered installation error or failed to run. Can I return for a 1-to-1 exchange within seven days from date of purchase?
• What is Challenger's Return policy?
• Which DJI products are not eligible for 1-1 exchange/ refund?
• Which products are not eligible for Refund or Exchange?