Warranties & Returns

Warranty

• Where to locate service centres?
• How do I claim warranty for defective products that have been purchased more than 7 days?
• How long is the warranty for PLG products?
• How long is the warranty for Valore products?
• How long is the warranty for ValueClub Exclusives products?
• What is the warranty period of my product?

Return & Exchange Policy

• Can I exchange or return an opened software?
• Can I proceed with an exchange with the missing contents?
• I have purchased a software which encountered installation error or failed to run. Can I return for a 1-to-1 exchange within 7 days from date of purchase?
• What is Challenger's Return policy?
• Which items are not eligible under the 7 days returns policy?