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  2. Warranties & Returns

Warranties & Returns

Warranty

  • How do I claim warranty for defective products that have been purchased more than 7 days?
  • How long is the warranty for PLG products?
  • How long is the warranty for Valore products?
  • How long is the warranty for ValueClub exclusives products?
  • What is the warranty period of my product?

Return & Exchange Policy

  • Can I exchange or return an opened software?
  • Can I proceed with an exchange with the missing contents?
  • I have purchased a software which encountered installation error or failed to run. Can I return for a 1-to-1 exchange within 7 days from date of purchase?
  • What is Challenger's Return policy?
  • Which items are not eligible under the 7 days returns policy?