Logo
Contact Us
  1. Welcome to Challenger Help Center!
  2. ValueClub Membership

ValueClub Membership

General

  • How do I sign up for a 3-month complimentary ValueClub membership as a student?
  • What is associate membership?
  • Why do I have to validate my account each time I log in?
  • Why is NRIC/FIN/Passport No. being removed as the log in ID?
  • Can I transfer my ValueClub membership to family members or friends?
  • How are the savings calculated?
See all 15 articles

ValueClub Mobile App

  • My ValueClub app is not responding. What should I do?
  • Why do I need to download the ValueClub app?
  • How do I access ValueClub account with Face/Touch ID on ValueClub app?
  • How do I log in to ValueClub app?
  • How do I receive OTP for rebates redemption on ValueClub app?
  • Where can I download the ValueClub app?

Vouchers/Coupons

  • Can I exchange my vouchers or ValueClub gift vouchers for cash?
  • Can I use multiple coupon codes per order?
  • How do I claim the S$40.00 rebate e-Voucher?
  • How do I get a coupon code?
  • How do I track my rewards?
  • How do I utilise the S$40.00 rebate e-Voucher?
See all 10 articles

Rebate

  • Can I authorise a family or friend to redeem my rebates at Challenger?
  • Can I transfer any amount of rebates?
  • Can I use my rebates at Hachi.tech?
  • How are rebates awarded?
  • How do I enjoy member price or earn rebates in-store?
  • How do I redeem my rebates?
See all 11 articles