Can Onsite Technical Services (OTS) be refunded? February 20, 2022 05:04 Updated We apologize as we do not facilitate any refund for Onsite Technical Services purchased. View the list of items not eligible for refund/ exchange here. Related articles Which items are not eligible under the 7 days returns policy? Where can I use the ValueClub eGift cards? When will I receive my credit voucher after PC Dreams have collected my trade in device? What is the validity of the credit voucher? How do I opt for eWaste collection when placing an online order?