To process an exchange, please ensure that all items being returned are accompanied by the original receipt or tax invoice, along with any original documentation, instruction manuals, parts, and components (including cables, controllers, and accessories), all in their original condition and packaging. Additionally, please include any complimentary or free gifts that were included with the purchase.
Failure to include these items may lead to delays.
Challenger reserves the right to deny returns that do not meet these criteria.
Learn more about our returns policy here.