For iOS users:
Please uninstall and reinstall the ValueClub app if the app is not responding or not loading normally.
For Android users:
Kindly close the ValueClub app and proceed to clear your cache under Settings followed by relaunching the app.
Should you require any further assistance, you may contact us here and our friendly customer service representative will be in touch with you as soon as possible.
Please ensure that you have downloaded/updated latest version of our ValueClub app AND your mobile's operating system (iOS/Android).