If you have forgotten your password, you may reset* your password via ValueClub app, Challenger.sg or Hachi.tech.
To reset via ValueClub app:
Select Reset Password and key in the email that is associated with your account (instructions will be emailed**).
To reset via Challenger.sg:
Hover to LOG IN HERE and click Forget your password?.
Key in your email address that is associated with your account and select Submit.
After you have submitted, you will receive a URL link via your registered email address to reset your desired login password.
Key in your new password and click Submit.
You may key in your Email/NRIC/Passport/FIN in full (eg: S1234567A) together with the new password.
To reset via Hachi.tech:
Please refer here for more information.
*New Password will be applicable for ValueClub app, Challenger.sg and Hachi.tech
**Do note that you may need to check your spam/junk folder or unblock email@example.com if you do not see the Reset Password Request email in your inbox after submitting the request. (Gmail users please kindly check your promotions tab)