Can I proceed with an exchange with the missing contents?

All returns should be accompanied with the original receipt or tax invoice, the original documentation, instruction manuals, registration, parts and components (including cables, controllers, and accessories) and in its original condition/ packaging. Free gifts that were complimentary should also be returned. 

Failure to include such items may prevent or delay your return or result in additional fees. Challenger reserves the right to deny any return if it fails to meet our return criteria.