Redemption at Challenger store via ValueClub app:
1. Scan the QR code on cashier's tablet
2. Inform cashier on the amount of rebates (V$) you would like to redeem
3. An OTP will be triggered to your registered mobile phone
4. Quote the 6-digits OTP to the cashier to redeem
Alternatively, please present your original NRIC/ Passport/ FIN in-person for verification.
Redemption at Hachi.tech:
1. Log in with your registered Member ID (Email/NRIC/Passport/FIN) and Password
2. Select the product(s) you want to purchase followed by delivery mode and Add to Cart
3. Go to Cart icon at top right of page and select View My Cart
4. The amount to be redeemed will be automatically applied in full under ValueClub Rebate Redemption section which can be found at Step 3 "Redeem & Pay"
5. You may re-enter your desired redemption amount by selecting Remove
6. Once you enter your desired amount, select Redeem and it will automatically reflect on your Order Summary at the right-hand side of the page
If you did not make any redemption and received notification that your rebates were redeemed/utilised, please contact our Help Centre within 24 hours for further assistance.
Please note that we will not be held liable for any shared login credentials of your ValueClub account.