How do I redeem my rebates?

Rebates redemption can only be use to offset the final billing amount for purchases at any Challenger store or on Hachi.tech.

Redemption at Challenger store:

1. Scan your QR code on ValueClub app at the cashier counter

2. Inform cashier on the amount of rebates (V$) you would like to redeem

3. An OTP will be triggered to your registered mobile phone

4. Quote the 6-digits OTP to the cashier to redeem

Alternatively, please present your original NRIC/ Passport/ FIN in-person for verification. 

Redemption at Hachi.tech:

1. Log in with your registered Member ID (Email/NRIC/Passport/FIN) and Password

2. Select the product(s) you want to purchase followed by delivery mode and Add to Cart

3. Under My Cart tab, select View My Cart

4. The amount to be redeemed will be automatically applied in full under the ValueClub Rebate Redemption section.

5. You may re-enter your desired redemption amount by selecting Remove Rebate

6. Once you enter your desired amount, select Apply Rebate and it will automatically reflect on your Order Summary at the right-hand side of the page