Redemption at Challenger store via ValueClub app:
1. Scan the QR code on cashier's tablet
2. Inform cashier on the amount of rebates (V$) you would like to redeem
3. An OTP will be triggered to your registered mobile phone
4. Quote the 6-digits OTP to the cashier to redeem
Alternatively, please present your original NRIC/ Passport/ FIN in-person for verification.
If you did not make any redemption and received notification that your rebates were redeemed/utilised, please contact our Help Centre within 24 hours for further assistance.
Please note that we will not be held liable for any shared login credentials of your ValueClub account. Members who choose to share their account with other users are responsible for their own account transactions, including but not limited to rebate redemptions, rebate transfers and rebate donations.
Learn how to redeem your rebates on Hachi.tech here.