Which DJI products are not eligible for 1-1 exchange/ refund?

The following DJI products are not eligible for 1-1 exchange/refund:

- DJI Mavic Pro Fly More Combo

- DJI OSMO Mobile Black

- DJI OSMO Mobile Silver

- DJI Phantom 4 Advanced

- DJI Spark 


Please contact DJI Support directly and do kindly call to make an appointment.


Address: Blk 19 Kallang Ave #06-155 Singapore 339410 

Email: techsvrs@ecs.com.sg 

Tel: +65-9785-2859 / +65-6393-4793

Operating Hours: Mon - Fri (normal working day) 9:30am-12pm, 2-5pm 

Things to bring for your servicing:

a) Drone with complete parts

b) Purchase Receipt/ Tax invoice


The Warranty does not cover shipping/logistics service and customer is responsible for carry-in and collection of the product.