Which DJI products are not eligible for 1-1 exchange/ refund?

- DJI Mavic Pro Fly More Combo

- DJI OSMO Mobile Black

- DJI OSMO Mobile Silver

- DJI Phantom 4 Advanced

- DJI Spark 


Please contact DJI Support directly:

Please call to book your appointment. The Warranty does not cover shipping/logistics service and customer is responsible for carry-in and collection of the product. 


Address: Blk 19 Kallang Ave #06-155 Singapore 339410 

Email: techsvrs@ecs.com.sg 

Tel: 97852859/ 63934793

Operating Hours: Mon - Fri (normal working day) 9:30am-12pm, 2-5pm 

Things to bring for your servicing: 

a) Drone with complete parts

b) Purchase Receipt/ Tax invoice