The following DJI products are not eligible for 1-1 exchange/refund:
- DJI Mavic Pro Fly More Combo
- DJI OSMO Mobile Black
- DJI OSMO Mobile Silver
- DJI Phantom 4 Advanced
- DJI Spark
Please contact DJI Support directly and do kindly call to make an appointment.
Details:
Address: Blk 19 Kallang Ave #06-155 Singapore 339410
Email: techsvrs@ecs.com.sg
Tel: +65-9785-2859 / +65-6393-4793
Operating Hours: Monday to Friday (normal working day)
9.30am to 12.00pm and 2.00pm to 5.00pm
Things to bring for your servicing:
a) Drone with complete parts
b) Purchase Receipt/ Tax invoice
The warranty does not cover shipping/logistics service and customer is responsible for carry-in and collection of the product.